RANDOM THOUGHTS

TGIM!

RANDOM THOUGHTS.

FALL is almost here.  Hard to embrace the beauty of late summer, early fall … the end seems so near, yet is so far.  It’s like life I suppose embrace every day.

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Why are YOU still doing ASAP AND DWI deliveries?

THESE ARE F***ING STUPID!  QUIT IT.

MAKE AN EXTRA CALL, BE ORGANIZED ON YOUR CLIENTS BEHALF, AND DON’T CRY WOLF.

DWI… LITERALLY destroys our operations team.  “Hey, when this comes in hustle it out right away, they are HOT FOR IT.” Only TO HAVE  NO ONE ON JOBSITE WHEN WE GET THERE.

OR ASAP… which means nothing… ASAP TO ONE PERSON might be anytime this week, to the next person is in 15 minutes… determine a time.  Set expectations we can live up to!

DISPATCHER/STORE LEADERS DON’T LET PEOPLE “CHEAT THE SYSTEM.”  START.. NOW!

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GET AFTER IT.  GOOD REMINDER FROM BROOKFIELD TEAM.

HEY, WHERE’S YOUR ENERGY AT RIGHT NOW!  GOOD?  TOO HIGH…OH YOU BURNING OUT…

TOO LOW… COME GET SOME!

BE AT A 8 ALL THE TIME!  10— you will burn up.  6 — crank it up!

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Have you spent enough time with your team?  With your clients?  The answer is always no.  Do more of that.

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I’m neither successful nor a failure.  I’m getting better.

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Supplying Happiness is making things easier for those around you (team and clients).   Processes and procedures do this.  Do more of this.

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Thinking bigger.  Beth reminded us a few weeks ago… where were you, where was this company 10 years ago… no go forward… 10 years from now… where will we be?  WHO KNOWS!  Never change WHO YOU ARE but change WHAT YOU DO!  We will be different, much!  EMBRACE CHANGE!

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Learn.  Constantly.  About everything.  How else will you improve.

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When you die people will talk about your family.  your career.  maybe your hobbies.  and your friends.  They won’t talk about how much time you were on your phone or how much TV you watched.  Remember that.

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Do less.  I was at the Packer family thing Friday night.  I saw a few so unhappy kids and parents… dragging their kids around to “take it all” and “do everything”.  Go home.  Do nothing.  The memories are in the little things, not the big ones.  Do less to do more!  SAY NO.  On weekends don’t book it fill.  Leave the gaps.  Leave lots of gaps!

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If you need help. Holler.  I see plenty of teams that still don’t work as one cohesive unit.  Just found out today.  Windows just started sharing bid work.  Game.  Changer.  Thank you.

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CONTROL THE CONTROLLABLES.  Don’t try to get every sale.  They have to want to buy from us too, and we have to add something they need.  We have to align.  I used to force the sale, now I research the client.  Big difference!

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This year we have gotten so much better… profit sharing looks extremely promising this year! … tracking very well.  All that stuff about the little things so true.  We are soooooooo close to 3 weeks paid vacation.  Do you all believe yet?  When we ALL do we WILL.

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Did you really THANK a customer lately.   Don’t delay, it feels so gooood!

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Every early fall my to do list to too long, days too short.  That’s ok, prioritize the good stuff will come up… the stuff you didn’t get too… that’s ok too… it probably wasn’t that important.

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Many of you would be surprised I think how close and organized our downtown team is.  We might look like one man shows when we meet with you.  Our team really works together constantly to make our locations and team perform awesome.  So far, so good!  We talk a lot, have a lot of fun and move FORWARD TOGETHER!

🙂

Peace and Grace,

Joel

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