TGIM!

Are you searching to be awesome?

Are you trying to mimic the person next to you, or someone else?

Are you worried you aren’t smart enough, have enough experience, or having trouble adapting?

These two things are the key ingredient to making your career a blooming success.

And they are so easy, you won’t even believe it.

JOY AND AUTHENTICITY.

1.  JOY. People want to be around people that are happy.  But be beyond happy, joyful.  From your phone interactions to your demeanor in a casual hello, the best people are the most joyful.  Joyful means no matter what storm is thrown at them, they realize life is a gift.  Be joyful.  People will be attracted to you like fish to water.  Joyful is not only being happy, but expressing it. Oh, and if you have to… fake it.  Soon you will fall into the groove.  Which wolf will you feed?  
   
2. AUTHENTIC.  Be yourself.  Don’t fake it.  No not everyone will love you, we are all different, but everyone will appreciate you.  YOU were made for a reason, every part of you, every piece of hair, or what’s left of your hair, and because of that, embrace that.  People will appreciate that.   They want the piece of you that they aren’t.   They need you to be better themselves.  BE REAL.

Think about it.  Your favorite coach, your favorite teacher, your favorite relative.  I bet they were JOYFUL AND AUTHENTIC.   We tend to forget the rest.

— – Joel Fleischman.  Joel is Head Coach of the solution providers for Drexel Building Supply.  (drexelteam).   You can follow him on twitter:  @JoelmFleischman.   Our mission is to be a supplier of others happiness.  I hope this little post did just tha

TGIM!

Team,

The world is going to end when Hillary or Trump are elected.

Your town is going to forever suck because you have no good place to eat in town.

There are earthquakes in a country you never heard of, a mass murderer in a state you have never been, and a theft in a part of the city you will never enter.   So you feel the world is scary, horrible, and worse.

A few years ago I quit watching the news.

Chaos sells.  Drama sells.  Good acts and deeds do not.

Same at the local bar or wherever you hang out.

Don’t get caught up in it.

******

I’ve been told my entire adult life from Rush Limbaugh that we are on the brink of UTTER DISASTER.  I’m still here.  So is Drexel.  Not much has changed.

Obama did not make my life worse or better.

There are so many GOOD STORIES if you look for them. God doesn’t promote his good works on the nightly news.  But the devil does!

I don’t care what Kim Kardashian is doing, but I do care what our little Kim needs at our local schools.

If we focus on the good and beauty in the world we see it.  If we focus on the bad we see it too.   Are dandelions flowers or weeds?  Really it is your choice isn’t it?

Don’t watch the news.  Don’t sit by the guy in the bar that always bitches.  Quit following people on facebook that think life sucks.  They will just bring you down.   And for gosh sakes VOTE, but don’t get too caught up in it…

All the worrying you have done because of whats on the news and who is your current political leader, how has that ever helped you?

Ecclesiastes 8:14-16

— – Joel Fleischman.  Joel is Head Coach of the solution providers for Drexel Building Supply.  (drexelteam).   You can follow him on twitter:  @JoelmFleischman.   Our mission is to be a supplier of others happiness.  I hope this little post did just that.

TGIM!

The generous will prosper; those who refresh others will themselves be refreshed.

Proverbs 11:25

Make a difference today and be generous towards others. One of the best ways to be generous is by giving words of encouragement. Encourage people around you today, and you’ll see that you yourself will be refreshed! There’s nothing like the feeling you get from bringing a genuine smile to someone’s face. Try thoughtfully encouraging and you will receive enrichment from your generous words.

Team,

This has NOTHING to do if you are a coach, store leader, or a veteran here.  ANYONE SHOULD ENCOURAGE OTHERS.  THAT’S not a job duty of a few, but of all.

— – Joel Fleischman.  Joel is Head Coach of the solution providers for Drexel Building Supply.  (drexelteam).   You can follow him on twitter:  @JoelmFleischman.   Our mission is to be a supplier of others happiness.  I hope this little post did just that.

TGIM! A DAY LATE…

Team,

A few years ago I believe PRIDE in our company was a key ingredient to who we were.   If we are proud of what we do  I thought, surely we are doing something right.  And yes that is better than “not giving a shit” but it’s not enough.  Pride as key ingreedient was wrong.  Dead wrong.

Pride kills good companies, it helps bad companies, but destroys good ones.  Destroys it from the inside out.  Eats away at change, success and true happiness for your team and our customers.

Pride makes major issues to our customers seem small or insignificant to us:

Examples:

“Hey that guy has to realize we are awesome usually, just this one time we did something sort of wrong, but it was his fault too, he’s a poor communicator.”

“It was just a little problem and we put our superhero cape on and fixed it right away.  I’m sure she’s happy now.”

“People know how good we are.  I am sure they will buy from us.”

“Customers should thank us, not them, because you know we do a lot for them.”

“I didn’t have time to talk to the person so I just emailed them.  I mean they already know how much I care.”

“No one else in the company sells product X, but I do, my customers love it.  I’m smarter than the whole company and darn it I’ll show them!”

OH REALLY????

How arrogant we can be!

PRIDE also makes us not embrace change.  Or fix mistakes.   We’d rather say, but hey WE ARE DREXEL, WE ARE AWESOME, WHY CHANGE?  … until it’s too late…

***

Team,

Our OTIF is 96%.  We do about 300 deliveries some days.  Each day we disappoint 12 customers with loads that are wrong.

We have billing errors, estimate errors, all of us can make a mistake and often do!

We have issues.

Are we forever fixing the real problem or just moving on to the next sale?  PRIDE LOVES THE NEXT SALE, and hates making that 1% improvement each day.  Check your ego at the door and get your shit together first!

It’s not that we have the problems, it’s how we fix them.  Fall seven, RISE EIGHT!

Don’t ignore the problems because of pride, make that extra call to apologize profusely.  Send them a hat with a next load and tell them we are sorry we added stress to their busy day.

******

PRIDE.

I had a WOW-BULANCE.

I found a deal on craiglist for $5,000.

I had it fixed up sweet.

I spent 10,000 on repairs.

I spent $5,000 on a full wrap.

I promoted and it and thought, man this thing rocks.

I spent $5,000 more after intial repairs as it broke down.

I was so PRIDEFUL of MY IDEA.

I, I, I, I, I. 

I thought I had all the answers.  I, was wrong.

The wowbulance is beyond repair and is now just an expensive billboard.  It’s a big fat $25,000 mistake, Mr. Pride got in the way.

I learned from it.  I’m not a vehicle guy, WE HAVE A TEAM IN PLACE FOR THAT.

WE > I.

I SCREWED UP, WE WILL RISE!

How can you humble up today and HELP SOMEONE, JUST BECAUSE… YOU KNOW IT’S THE RIGHT THING TO DO… ?

— – Joel Fleischman.  Joel is Head Coach of the solution providers for Drexel Building Supply.  (drexelteam).   You can follow him on twitter:  @JoelmFleischman.   Our mission is to be a supplier of others happiness.  I hope this little post did just that.