THINGS I THINK I KNOW

TGI-WEDS

GRIND.

I don’t really know how to succeed but GRINDING DAILY is a must.

Justin Spuda, millwork coach, GRINDED out an internal presentation on how he wants to change and grow millwork.  No one told him to do that.  Nobody made him do that.

Self motivation… the GRIND.

He’s one of the best we have because of this.

Below was one of his slides.  You want to make an impact… then start doing it!

 

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It’s a wonderful life- the movie.   The story of a man that wanted to travel around the world and be a big shot, but ended up running his family’s lumberyard.

Then questioning why the hell he still lives where he grew up.  Then realizing he is in the best place after all.  I meant savings and loan, not lumberyard.

Somebody said over the holidays… “hey Joel, the guy on the movie kind of reminds me of you.. is this why you love the movie so much… um…”

Anyways… it is a great movie.

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I’m the least physically flexible person you ever met.  Probably not joking. 

I’ve been trying yoga and stretching on and off, mostly off, for about 10 years.   Just couldn’t find time to do it.

And seeing me do yoga is like a 700 lb. overweight person joining the Y.  You give the person credit, but it is brutal to watch.  THAT’S ME.

SO… I decided about 3 weeks ago, that I am full of friggin’ excuses and time to man up.  Thanks Jocko.

Time is an illusion.  We all have time.  We all waste it.

Alarm is now set daily for 3:45am.  I do yoga on youtube with a girl named Adriene (Technology is so cool.)  I suck at it.  But I do see improvement.  A centimeter here, a fraction of an inch there.

I guess I’m bragging.  I’m also writing this knowing it will keep me MORE ACCOUNTABLE.

Sharing your new thing, does help being held accountable.

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I hate to lose.  That’s fuel for me.

Just a reminder.  Our competition is ABSOLUTELY FOCUSED ON TAKING OUR BUSINESS.  DAILY.

Our customers are EVALUATING US DAILY.

You realize that right?  Are you focused on taking theirs?

When we go into cruise control… we put EVERYTHING WE HAVE DONE at risk….

Got this one off of Twitter this morning:

As a rule, customer’s don’t go to the trouble to tell you they are leaving you for a competitor. They just leave, quietly. While we, in our arrogance, just assume they haven’t placed an order because THEIR business is off!

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Communication.  More frequently.  Quicker.  Tighter better.  Key to this year.  Just one of many obviously.

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Goals.  Diets.  Resolutions.  

Hilarious.

Dumb.

July?  What’s your July look like.  Brats, beer, and fun, right?

When shit goes wrong, where’s your roots.

Diets are the fruit.  Chasing the fruit is wrong.

Focus on roots.  Shit you can’t see.  Fix that.

Everybody chases the fruits.  Who is working on roots?

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You want to get customers excited?  See if you can get to know them, then see if you can say, what’s your goal, what’s your dream?  How can we help you with THAT?

That’s fun.

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We started making trusses 24 hours a day, 5 days a week this week.

That’s amazing.  AMAZING.

ONE OF THE ONLY FACTORIES IN THE WORLD WORKING 6 HOUR SHIFTS.

READ THAT AGAIN.

I don’t believe ANYONE IN THE STATE IS MAKING TRUSSES 24 HOURS A DAY.  NONE.

KUDOS.

We had 188 resumes in 2 weeks for these jobs.  14 people started Yesterday at Drexel.  People shortage?

Nope.  Not here. GRIND.

When you roll over tonight in bed, realize one of our teammates is making a truss.  RIGHT NOW.

How cool is that?

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facil,

Joel

TGIM- RANDOM THOUGHTS

TGIM!  RANDOM THOUGHTS.

THIS IS GONNA BE EPICALLY LONG.  Eat at once sitting and fill your soul and belly, or take little nibbles to chew on for days!

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I won’t even try to be formal so bear with this.  It’s RANDOM!

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Where have the TGIMs been, it’s been like a month?

Easy.  And maybe you can learn from this.  TIME.  It is my #1 form of currency.  Yes much more than money.   T I M E.   A new truss company, an emerging empire in Columbus, #Pauls, and SO MUCH FRIGGING MORE.   Joel how do you do it?   Oh, I am currently coaching 5 days a week, basketball is life baby!

T I M E.  F O C U S.  and O R G A N I Z E D.

Hey you with your messy desk and email full…  T I M E.

Also dump all the shit that is important but not necessary.  Like my TGIM.  I dumped them for a reason.  I simply couldn’t prioritize it.  I keep voracious notes.   I do.  So it’s not like it’s spinning in my mind.  The notes O R G A N I Z E my life.  Currently I have notes from Google for general Drexel stuff.  A personal pad of notes (to do list if you will) a dedicated #PAULS to do list and a Truss Systems to do list.

Also my calendar is very organized.

Is yours, or are you a train wreck?  GIVE ME 5 MINUTES AND I CAN TELL YOU WHERE YOU ARE AT!

Also, I have an account manager asking me to schedule a meeting with a builder.  No agenda.  Just a meet and greet.  That’s fine, but with no real agenda, I don’t PRIORITIZE IT.  You know what I mean?

So yeah, the TGIM is on hold, but we got a TON DONE in other areas far more important.

Cabinets is short handed in Columbus.  So Beth doesn’t help out a little.  She cancels EVERYTHING and is WORKING THERE FOCUSED EVERY DAY.  PRIORITIES.  GET YOUR PRIORITIES STRAIGHT.  DON’T BOUNCE FROM PLACE TO PLACE.  BOOM.

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GRONK, AKA, MATT KAVETCHSCKYINGISKLZZZLY, store leader Brookfield, gave us at State of Happiness:

FEET WHERE YOU ARE AT!

BOOM.  I hope we all learn from that.  I know some folks that are NEVER ANYWHERE!  EVER!

I call that focus.  Intentionally listening.  Whatever that is for you…. do it.

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Speaking of that,

CULTURE CLUB IN 2019 is done with rainbows, cotton candy, and walks on the beach.  The fun little stuff, which is needed in life and work of course, but they are going to focus on a bigger purpose.

MAKING YOUR JOB BETTER!

They are asking all of you…how can we do this EASIER!  Or why are we doing it this way… is there a better way?

Some of us would call this a lean strategy.

Instead of the supreme focus on HAVE FUN core value they are going to focus on 3 others.

development

Learn from each other. Teach, Coach & Listen. Create an environment where everyone can be a star.

team work

Value different viewpoints. Carry out the agreed upon plans. Together we achieve more. Go Blue!

change

Accept it. Embrace It. Initiate It. Do everything every day better, faster, & cheaper.

By focusing on that….

if we do our jobs better, faster, and cheaper everyday…

OUR STRESS WILL GO DOWN, OUR ANXIETY WILL DECREASE, OUR PROCESSES WILL BE BETTER….

YOU WILL BE HAPPIER.

OUR CLIENTS AND CONTRACTORS WILL NOTICE AND LOVE US MORE AND GIVE US MORE BUSINESS!

EASY.

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JOY.

Father Strand at his Sunday mass spoke of JOY vs Happy.  Happy = short term.  Joy= a deeper meaning.  long term.  inner soul stuff.

Christmas = happy.  open presents.  feel good for a minute.  Then eat food.  Tons.  Feel good for a minute.  Then chase drinking.  Feel good for a minute.   Then watch a movie.  Chase fun for 90 minutes.

Then hug your family…  and go home.

You leave I bet a little unfulfilled, am I right?

Christmas = joy.  give a few hand written letters.  Or a song.  Or a deep conversation.  JOY.  Nibble on food as you ask Grandpa Joe what is new, and instead of saying, we should see you more, get out your phone and schedule it.  JOY.  Have a drink, JOY.  JUST SAYIN’.  Instead of a movie, play a game with the kids.  LEARN ABOUT THEM.   Ask questions.  Laugh with your heart JOY.

on the way, hug em like they might die on the car ride home.  hug em all.

Now that car ride home is a bit different ain’t it?

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MY MAILBAG …. QUESTIONS YOU HAVE ASKED ME TO ANSWER… ANSWERS IN CAPS.

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If God Sneezes, What should you say?  YO, GRAB A KLEENEX.

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My Question:
Do you see the 2019 tariffs, that Congress is predicted to pass, having a minor or large impact on our company as a whole?
-Sally in Arkansas
DEAR SALLY, NO IMPACT.  OUR PRODUCT COST ARE REALLY SIMPLY PASSED ON TO OUR CLIENTS AND CONTRACTORS.  ALSO OUR COMPETITION PAYS THE SAME COST (HOPEFULLY A BIT MORE, THANKS TO OUR MERCHANTS.)  SO THE GAME REGARDLESS OF PRICE, NEVER CHANGES.
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How often do people tell you dirty “wood” jokes?!

HONESTLY, LESS THAN YOU THINK THANKFULLY.  BALD JOKES, FOR SURE. BUT NOT SO MUCH DIRTY WOOD JOKES…

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Good Morning Joel –

I pondered over the weekend for the “BEST” question to ask you.  The one that came to me multiple times is most likely not a unique request but I find it relevant considering we’re always growing and the recent addition of Truss Systems to our Drexel Family.
What is your vision for Drexel in the next 3-5 years?
I look forward to reading your response.
IT’S HARD TO READ A BOOK WHERE THE PAGES HAVEN’T BEEN WRITTEN YET.  I DO KNOW WE ARE JUST GETTING STARTED AND ALL OF YOU HAVE TAKEN US BEYOND OUR WILDEST DREAMS.  AM I RIGHT?  LOVE. SERVE. CARE.  WE CAN DO MORE THAN WE EVER THOUGHT.  I HOPE WE ARE DOING MORE, BUT HAVING EVEN MORE JOY EACH DAY.  MAKING A BIGGER IMPACT.  #PAULS WILL BE A BIG PART, BUT SO WILL EVERY OTHER DEPARTMENT.   MAYBE A NEW LOCATION OR TWO, MAYBE A NEW CATEGORY EVEN, BUT HONESTLY, JUST GETTING BETTER.  WE ARE JUST GETTING STARTED!!!!   TECHNOLOGY WISE… I THINK THAT WILL BE HUGE FOR US.   PERSONALLY, I HOPE TO HAVE LESS CONTROL, BUT INFLUENCE MORE.  🙂
My question for you, Why do you Give back so much? Why Do Profit Sharing? Why do Charity Match? Why the Scholarship Program? Why do Family First? Why run Blue Door as Non-Profit? What was it that made you decide to give back so much? I think its awesome! But was there a defining moment in your life that made you decide to give back more than 99% of humans on earth? With the holidays coming up everyone is in the spirit of giving, but not Joel, Joel gives 120% EVERY.DAY. and then still gives back to those around him and those that work for him. I am so grateful to be part of such an awesome team, so I guess my question is, what drives you to be SO great?

OH BOY.  THIS ONE MADE ME SIT DOWN.  OR STAND UP.  LIKE ROCKED MY SOUL.  UM, I’M JUST A REGULAR DUDE FIRST.  SO THAT EMAIL IS PRETTY HUMBLING.     TO GIVE BACK MORE….WHAT MADE ME DECIDE THAT, OR THE EFFORT TO BE GREAT?

I REMEMBER WHEN I WAS LITTLE, WALKING A CEMETARY, THINKING NOBODY KNOWS THESE PEOPLE, WHEN I DIE, I WANT PEOPLE TO KNOW WHO I WAS.  I THOUGHT THAT MEANT THE NBA, I REALLY DID.  I ALWAYS WANTED TO BE DIFFERENT.  I DON’T KNOW… I JUST WANTED TO BE DIFFERENT.  ANYWAYS…  SPEED AHEAD…

MY SISTER DIED IN A CAR ACCIDENT WHEN SHE WAS IN HER EARLY 20S.  THEN HER FIANCE DIED 2 YEARS LATER… AS MANY OF YOU KNOW.  WHAT DOESN’T KILL YOU MAKES YOU STRONGER RIGHT? YES.  INDEED.  THROTTLE DOWN…AS IN GO FASTER!

ALSO, ODDLY AS RAINA TOLD ME.  “NO ONE CARES LESS, BUT NO ONE CARES MORE.”  I DON’T REALLY FEAR FAILURE.   I MEAN WHATEVER.  LIFE IS SHORT.  TRY SHIT.  FALL 7, RISE 8.

ALSO, AS FAR AS THE MONEY.  I KIND OF LOATHE MOST POSSESSIONS.  MORE WORK MORE STRESS.  ODD I KNOW.  MORE MONEY.  MORE PROBLEMS.

AND MONEY.  IT’S NOT MY MONEY. GOD MADE EVERYTHING.  SO IT’S HIS MONEY TOO… WE JUST LIKE HAVE IT FOR A SHORT TIME.

ALSO…MONEY… THE MORE YOU GIVE THE MORE YOU GET.  I PROMISE YOU THAT. 

MONEY.  I NEVER GAVE SO MUCH THAT I HAD TO SACRIFICE ANYTHING.  SO REALLY, HAVE I EVEN GIVEN AT ALL?   THAT’S A FAIR QUESTION RIGHT… IF WE DON’T SACRIFICE WHEN WE GIVE… IT IS EVEN WORTHY?

I’V READ LIKE 100,000 HELP BOOKS/ARTICLES/AND STUFF.  SO THAT HELPED ME BE ME.

ALSO, YOU ALL FUEL ME TO BE BETTER.  YOU KNOW HOW GREAT YOU ALL ARE?  AND I WORK WITH YOU… WELL I BETTER BRING IT TOO!

#DRAMAFREE.  MY FAMILY, PAM MY WIFE, MY KIDS… I’VE BEEN BLESSED TO ABLE TO FOCUS AT WORK.

WATCHING MY DAD… AND LEARNING FROM HIM.  EVERY MOMENT, I MEAN EVERYONE/EVERYTHING IS A SALES EQUATION TO MY DAD.  HE WAS ALWAYS BUYING AND SELLING SOMETHING.  ALWAYS.  YES.  ALWAYS.  I PROMISE YOU.. YOU GIVE ME A SCENARIO… MY DAD WAS SELLING, BUYING, OR TEACHING ME!  LIKE LEARNING FOOTBALL FROM VINCE LOMBARDI.  DAILY.

I TRY TO PRAY DAILY… FRAMED IN MY BATHROOM, RIGHT WHERE I CAN SEE IT IS A PRAYER I TRY TO PRAY EACH MORNING… PART OF IT IS “PLEASE KEEP ME STRONG, SO I CAN HELP THE WEAK.” — AMEN

I DON’T KNOW IF I ANSWERED THAT WELL… BUT I HAD TO ANSWER… YOU ASKED…

LASTLY, I LIKE TO THINK, AND IT IS TRUE… CUSTOMERS DON’T COME FIRST… THEY ARE A VERY VERY CLOSE SECOND TO THE TEAM.  A HAPPY AND ENGAGED TEAM WILL  ALWAYS LEAD YOUR CUSTOMERS TO GREATNESS!   OH… AND I GET IDEAS FROM EVERYTHING… I WAS BORN THAT WAY… THIS CAME FROM RICHARD BRANSON…

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MERRY CHRISTMAS.

SAY  MERRY CHRISTMAS TO EVERYONE STARTING TODAY FOR THE NEXT FEW DAYS.  PEOPLE APPRECIATE IT.  YOU DON’T GET TO SAY IT OFTEN SO SAY IT NOW…AND ALL THE GOOD THAT COMES FROM THAT.

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STATE OF HAPPINESS WAS INCREDIBLE THIS YEAR.  I’M STILL GLOWING FROM THAT!

— PEACE AND GRACE,

JOEL

 

 

ASDF ASDF ASDF ASDF

TGIM!  THANK GOD IT’S MONDAY!  NOT WHAT WE HAVE TO DO, BUT GET TO DO!

ASDF — it’s something I type to control my thoughts.  ASDFASDFASDFASDF.   Left hand 4 key strokes.

Ok…on to my it’s been too long random thoughts!

Eat it as a buffet, pick and choose your style, binge it all at once, or pick at it like leftovers over the week!

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Steve Herriges, store leader Campbellsport, is a great follow on INSTAGRAM.  WOW.  

Below is the speech he references.  DO THE HARD THINGS!

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Retired Drexel Team Member:  Paul Seymour was a “special guest” at the Friday morning Campbellsport meeting.  Two many “words of wisdom” that Paul gave us to write about, but he did leave me with one I wanted to share.  (BTW, when Paul speaks, he speaks with such passion he is nearly in tears the whole time.  The passion, energy, vigor, he has for life is simply incredible.  His soul runs deep.  Something that inspires me to be.)

Tracy, a newish team member asked Paul, “What did you do when you worked here.”  Paul hesitated, then responded…

SELL STUFF.

He then went on to explain that is all any of us really do.  AP/AR, manufacturing, ops, installers, ANYONE we simply sell stuff.  That mindset then requires enthusiasm, organizational, cleanliness, happiness, a sense of urgency, all things customers want when BUYING STUFF.

Thanks Paul!

20181102_065620

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Matthew Kelly one of my favorite authors tell us in his books constantly.  Life is simple.

DO THE NEXT RIGHT THING.

That will get you out of any stressful situation, create habits for paths to success, make you happier (truly happier, not temporarily happier due to alcohol, experiences, material possessions, etc.).

99% of the time your heart knows what to do.  Do that.  1% of the time, lean on your friends and family to help you decide what the NEXT RIGHT THING is.

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BEST YEAR EVER.  2018 just might finish that way for Drexel.  Fine.

Nobody cares, work harder.

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Lucius Seneca.  Lived in AD 65…. yeah 2000 years ago wrote…WAY BEFORE TECHNOLOGY TIME DRAINS…

It is not that we have a short space of time, but that we waste much of it.  Life is long enough, and it has been given in sufficiently generous measure to allow the accomplishment of the very greatest things if the whole of it is well invested.

..

“The part of life we really live is small.”  For all the rest of existence is not life, but merely time.

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peace and grace,

Joel

TIDBITS- FROM JOHN KLEIN

TGIM!

JOHN KLEIN, Cabinetry Design & Sales Brookfield.

Takeaways from “Setting the Table” by Danny Meyer

Thanks John.  Congrats to John who just completed our Book Challenge.  Way to go…and GROW!

Wonderful things we can use this week.  Which one will you choose to help you?

Quotes I really liked:  

  • “Thanks for being here.”
  • “As long as we make it clear that we’re interested in knowing through active listening, most people are delighted to tell us exactly what they need.”
  • “I love your restaurants and the food is fantastic.  But what I really love is how great your people are. 
  • “Communicating has as much to do with context as it does content.”
  • “The biggest mistake managers can make is neglecting to set high standards and hold others accountable.”

Takeaways: 

  • Give people the chance to make someone day.
  • 49% job performance / 51″ emotional job performance.
  • Training for emotional skills is next to impossible.
  • We want people who naturally radiate warmth, friendliness, happiness and kindness.
  • Apply constant, gentle pressure.
  • Employees must understand that leaders are open-minded, accessible and welcome input.
  • Will this yield today dollars, tomorrow dollars, or never dollars. 
  • Become part of a neighborhood, not something imposed on it. 
  • Gather as much info as you can about your guests – ABCD
  • There’s no point in offering an average experience.
  • Invest in your community and the rising tide will lift all boats.
  • Feeling seen and acknowledged is a powerful and human need.  

IS NEGOTIATING hard ETHICAL?

Team,

I received this e-mail this morning.  And I have been asked versions of this for as long as I have worked here.

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 Joel, I know we are all in business to make money, but when I read what Steve wrote it sounds like he lied to our vendor to get a discount. I also know that core value number one is Ethics. Are we crossing a line by doing this? Not trying to ruffle feathers, just want to understand.  

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So I thought I’d write a blog and give you my thoughts on this subject.  The topic is always up for opinion.  This is just mine.

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Negotiating is not only ETHICAL but A KEY COMPONENT to ANY successful business.

We are ALWAYS SELLING AND ALWAYS NEGOTIATING.  That IS business.  No different then sports are measured in wins and losses.

In a perfect world of course every interaction would have everyone’s VERY BEST interest in mind and then bear a small profit for each person involved and equal shares of everything.  In sports, every team wins, we give out medals to all…

This ISN’T a perfect world.  There are winners…and losers… and everything in between.  Ultimately we find the best deal…and that is WORK.

Part of negotiation tactics ARE deception.  Bluffing.  Whatever term you want to use.  I don’t think most people would considering bluffing unethical, although perhaps some will.  Some people I assume would also consider 56 mph in a 55mph zone also a sin.  Or playing poker.  Or being sarcastic.  I am not one of those people.  I consider bluffing A KEY INGREDIENT in negotiation.  But be prepared to walk away if our bluff is called.  We CAN do that with integrity…. we can maintain integrity and be bold at the same time… see the bottom of the e-mail for some cool Bible quotes that use integrity and boldness for reference.

If you simply rely on “is this your best price” and the vendor says yes it is… you are quite naive, I’d go so far as to call you a fool… as this is not how negotiations work.    It is ok to ask for a deal.  It is ok to find a bargain.  It is also a trainable position,  and many of us here are trained specifically to negotiate.  We/I have read dozens of books and articles, learned from experience, trained together.  That doesn’t mean they are unethical or Un-Christian, it just means they are bargaining.

There are many techniques used, and if you want help with that please reach out to me or any of our merchants for training.

The livelihood, yes the actually reason WE STAY IN BUSINESS is because we NEGOTIATE.  You wouldn’t have a career here, we couldn’t give back to charities…we couldn’t CHANGE THE WORLD without negotiations.

Again, let’s not live in a fog where we believe people, especially billion dollar publicly traded companies that are giving us their best price on their first try…we know from experience they are not.

If we were negotiating to the point where people LOST MONEY with NO PROFIT, or if we held payment back because we were short material when we were not (a tactic used by Walmart as told to me by a Walmart vendor) or if we made up lies to not pay to our agreed to price… yes then ETHICALLY we would have large problems and that Drexel team member would most certainly be fired.

Now NEGOTIATING PRIOR TO A PURCHASE ORDER is the point where simply two partners are working to agree to a MUTUALLY AGREED TO PRICE.

REMEMBER WE NEGOTIATE WITH OUR VENDORS NOT AGAINST.  They give us a price, we ask them to reconsider for several reasons and they come back to us with a price.  We don’t, like the mafia, literally hold a gun to their head.  THEY AGREE to our mutually agreed to price.  That’s fair, ethical AND WORLD CLASS BUSINESS PRACTICES.

NOT negotiating because it makes YOU uncomfortable… is NOT doing your job.  We MUST negotiate to ensure our profits.  NO NEGOTIATING… LESS OR NO PROFITS.

Fearing an ethical problem negotiating would be like, calling it an ethical problem when a football team runs a trick play.  That is a bluff, that is deception, but that is certainly not UN ethical.

Negotiations are SUPPOSED to be messy, difficult, and uncomfortable.  But as Drexel or as me, Joel, when I shake your hand WE HAVE A DEAL.  Our word on a deal is gold.

It’s been said, “A fair deal leaves both sides unhappy.”  George R.R. Martin.

In many deals I feel this way.  I believe in that statement both sides must concede but yet win for a fair deal to happen.

I’ve negotiated thousands and thousands of deals in my life.  I believe those people I negotiated with found me tough but fair, and fun to work with even in the battles.  And afterwards we can celebrate and both move forward and have a beer together. That is at least the legacy I hope I leave.  I hope that is the legacy we leave in the industry —tough but fun and fair— Drexel.

Of course this is up for debate, and I am not God, a priest, nor a pastor…I’m just a regular dude.  This is just what I believe is true.

 

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Maintain Your Integrity

“Debate your cause with your neighbor himself, and do not disclose a secret to another; lest he who hears it put you to shame, and your reputation be ruined” (Prov. 25:9-10).

“Let your speech always be with grace, seasoned with salt, that you may know how you should answer everyone” (Col. 4:6).

“A wholesome tongue is a tree of life, but perverseness in it crushes the spirit” (Prov. 15:4).

Perhaps the greatest testimony during negotiations is to maintain your integrity.

Be Bold

“Be strong and of a good courage. Fear not, nor be afraid of them, for the Lord your God, it is He who goes with you. He will not fail you, nor forsake you” (Deut. 31:6).

“Have I not commanded you? Be strong and courageous. Do not be afraid or dismayed, for the Lord your God is with you wherever you go” (Josh. 1:9).

“For God has not given us the spirit of fear, but of power, and love, and self-control” (2 Tim. 1:7).

When you know the Lord is directing your steps, it is good and right to stand firm and be bold. Non-Christians expect us to wimp out or cave in. After Pentecost, not one of the Lord’s apostles wimped out. Neither should we.

THE GOOD OLE’ DAYS…

“I wish there was a way to know you’re in the good old days before you’ve actually left them.”

– Andy Bernard (The Office)  

 

Team…. there is a good chance, right now as you sit in your office… that

Now is a time we will always remember.  For the rest of your lives we will remember these days…

our health

our friends

our business

our lives…

and we are living it right now.

 

Stop.  Take a deep breath.  Squeeze your love ones.  And say.. Thank you Lord.  Thank you for RIGHT.  NOW.  

ENJOY THE RIDE MY FRIENDS.

— Peace and Grace,

J

KNOW YOUR WHY!

SUPPLY HAPPINESS IS OUR WHY.

Remember supplying happiness is: 1.  smiling and having fun and all that shit. that amazing stuff we do!

2.  we get to do that when we kind of kick ass on all that little stuff, like cleaning a bathroom, typing an order perfectly, getting our butts to jobsites, pulling perfect loads, wearing our seatbelts, catching a wrong item when receiving.

When you do your whats improving by 1% and chasing perfection (although you know you won’t reach it) and know your why… well… I think you have life figured out!

add 1 plus 2.  = BOOM. MISSION.

this video you probably saw.  i just watched…for the 500th time.  Got goosebumps.

Love.