Team, I can’t think of a better way of how we try to run our company, Drexel.
“Eyes on the horizon,
feet where you are,
navigating what’s in between
with courage, hope, authenticity,
and Jesus.”
What does that mean to us?
Eyes on the Horizon.
We have a vision, we are going places. We are changing everything we do … always! In the knowledge that we must always get better.
Feet where you are.
Be present. Make someone’s day TODAY. Be in the moment. Do the incredibly routine incredibly well!
Navigating what’s in between with courage, hope, authenticity, and Jesus.
We do that with courage (faith in each other and the plan), hope (optimism!) authenticity (be yourself!) and Jesus… yes God has a plan and loves you, even at work!
You see on the day of their presentation 1/3 were set up to arrive early, a 1/3 on time…and a 1/3 were DESTINED TO BE LATE…
And then they set up the scam…
They literally had a person that needed help in their path…
You know what happened? ONLY 10% OF THOSE LATE HELPED! SOME STEPPED RIGHT OVER THE PERSON. 60% HELPED IF THEY WERE EARLY!
(I know 40% never even helped…but that discussion is for another time.)
So basically if you are STRESSED TO THE HELL OUT, OR BUSY, BUSY, BUSY… ALL THE TIME… even if you are currently studying on how to be a good Samaritan, you won’t do the right thing!
It makes sense if you are “self-preserving” your own body, or mental health you are the one that needs help, so your mind protects you… but if you think you are always helping… you probably aren’t really helping anyone… because your mind is so busy self-preserving…
How true it is… a stressed out person can’t even help themselves…. how can they help you!?!?!
YOU WILL NOT
“WOW” A CUSTOMER….
TAKE TIME TO ASK SOMEONE HOW THEIR DAY IS GOING…
SIT AND BREAK BREAD WITH SOMEONE…
COME UP WITH GOOD IDEAS…
You are just in survival mode…
SO…
FOCUS ON ONE THING AT A TIME… TO GET AHEAD.
AND IF YOU NEED HELP WITH THAT… LET ME KNOW… TIME MANAGEMENT IS CRITICAL IN ALL THE WORK WE DO!
BE ORGANIZED ON OUR CUSTOMERS BEHALF THIS WEEK PEOPLE!
CUSTOMER SERVICE ISN’T ONE DEPARTMENT IT’S THE ENTIRE COMPANY’S RESPONSIBILITY!
wow… how easy we can forget that as we grow… but it’s SO ABSOLUTELY TRUE.
How can you delight and wow a customer today? What can you put a little extra “you” glitter on?
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Never strive for good. Just strive for better.
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Ask good questions to get good answers. Before you ask the question, pause, think and ask the right question. Ask a follow up one if necessary. It’s ok… take your time.
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Think bigger. Dream. DREAM. What do you want here? Less stress? More money? More responsibility? A different role? THEN DREAM IT!
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“THE RUNG OF A LADDER WAS NEVER MET TO REST UPON, BUT ONLY TO HOLD A MAN’S FOOT LONG ENOUGH TO ENABLE HIM TO PUT THE OTHER SOMEWHAT HIGHER.” — THOMAS HENRY HUXLEY
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If you think the world is a disaster. I believe you. If you think it is a paradise. I believe you. Your brain tells the story…
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The more time you can spend with nature, the more your faith will grow. For me, it’s really that simple.
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Even if you live to 150 year olds, that isn’t very long. I’d get to living RIGHT NOW.
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BALANCE TO ME IS JUST PLAIN INTENSITY, AUTHENTIC, AND FOCUSED. Don’t think about work at home and vice versa. But when you are at either THAN GET TO IT. You will never wish you were on social media more…
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4 F’S. FRIENDS. FAITH. FAMILY. FITNESS.
Explore each a bit.
Friends. You need them. They make you laugh, inspire you, and hold you accountable. I suck at this right now… my friends know it and I know it… but to me, it is the least of the 4. I hope they know it too, and then builds our friendship not diminishes it.
Faith. Center it. Own it.
Family. They are yours… spend time with them.
Fitness. Both physical and mental. If you are not fit… you will eventually not be good at any of the other 3!
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Winter succumbs to Spring, Spring shows us hope is eternal and gives signs of better days!
Spring is not as good as fall.
Fall is fantastically too short. Summer.. oh precious summer… you have my admiration!
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Personally, I have to keep reinventing myself as we grow. I can’t do what I even did 12 months ago. Do you realize I haven’t been in Brookfield location THIS YEAR? They are rocking it, wings are spread and they are GOING PLACES (literally to New Berlin.) I miss them greatly. I truly do.. each of them and smile just thinking of all the days I spent there and all the good lunches. Lots of tears there too!
I have to re-double my effort on offsite construction. We are not there yet, not close. Our PAULS project is still too far on the horizon.
This week though we are bringing in Ben Hershey with what he knows on robotics and future planning of our growth. Looking for traction.
Once you find traction… it’s GO TIME.
Still way too clunky for my liking!
I don’t mind helping out in other areas and I do that a lot don’t worry! But I have to focus on what is the #1 thing…and right now..that’s it.
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I think sports is essential. Without it… life is just not as good. Same for music concerts. Without it… the world is a little worse. I truly believe that.
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Masks or no masks? Sometimes I feel they are essential because people tell me they are. Sometimes I think what a joke, people are trying to control me and our society. I have no idea which one is right. Maybe both. Both is probably the right answer.
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This is pretty darn good.
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If you believe in the afterlife… it’s ok… your story isn’t written yet here on earth. Think about that.. .it is just the start really … so don’t worry about failing! Don’t worry about failing! fail away! make a difference!
Joel Fleischman's Blog 