CUSTOMER SERVICE ISN’T ONE DEPARTMENT IT’S THE ENTIRE COMPANY’S RESPONSIBILITY!
wow… how easy we can forget that as we grow… but it’s SO ABSOLUTELY TRUE.
How can you delight and wow a customer today? What can you put a little extra “you” glitter on?
Never strive for good. Just strive for better.
Ask good questions to get good answers. Before you ask the question, pause, think and ask the right question. Ask a follow up one if necessary. It’s ok… take your time.
Think bigger. Dream. DREAM. What do you want here? Less stress? More money? More responsibility? A different role? THEN DREAM IT!
“THE RUNG OF A LADDER WAS NEVER MET TO REST UPON, BUT ONLY TO HOLD A MAN’S FOOT LONG ENOUGH TO ENABLE HIM TO PUT THE OTHER SOMEWHAT HIGHER.” — THOMAS HENRY HUXLEY
If you think the world is a disaster. I believe you. If you think it is a paradise. I believe you. Your brain tells the story…
The more time you can spend with nature, the more your faith will grow. For me, it’s really that simple.
Even if you live to 150 year olds, that isn’t very long. I’d get to living RIGHT NOW.
BALANCE TO ME IS JUST PLAIN INTENSITY, AUTHENTIC, AND FOCUSED. Don’t think about work at home and vice versa. But when you are at either THAN GET TO IT. You will never wish you were on social media more…
4 F’S. FRIENDS. FAITH. FAMILY. FITNESS.
Explore each a bit.
Friends. You need them. They make you laugh, inspire you, and hold you accountable. I suck at this right now… my friends know it and I know it… but to me, it is the least of the 4. I hope they know it too, and then builds our friendship not diminishes it.
Faith. Center it. Own it.
Family. They are yours… spend time with them.
Fitness. Both physical and mental. If you are not fit… you will eventually not be good at any of the other 3!
Winter succumbs to Spring, Spring shows us hope is eternal and gives signs of better days!
Spring is not as good as fall.
Fall is fantastically too short. Summer.. oh precious summer… you have my admiration!
Personally, I have to keep reinventing myself as we grow. I can’t do what I even did 12 months ago. Do you realize I haven’t been in Brookfield location THIS YEAR? They are rocking it, wings are spread and they are GOING PLACES (literally to New Berlin.) I miss them greatly. I truly do.. each of them and smile just thinking of all the days I spent there and all the good lunches. Lots of tears there too!
I have to re-double my effort on offsite construction. We are not there yet, not close. Our PAULS project is still too far on the horizon.
This week though we are bringing in Ben Hershey with what he knows on robotics and future planning of our growth. Looking for traction.
Once you find traction… it’s GO TIME.
Still way too clunky for my liking!
I don’t mind helping out in other areas and I do that a lot don’t worry! But I have to focus on what is the #1 thing…and right now..that’s it.
I think sports is essential. Without it… life is just not as good. Same for music concerts. Without it… the world is a little worse. I truly believe that.
Masks or no masks? Sometimes I feel they are essential because people tell me they are. Sometimes I think what a joke, people are trying to control me and our society. I have no idea which one is right. Maybe both. Both is probably the right answer.
This is pretty darn good.
If you believe in the afterlife… it’s ok… your story isn’t written yet here on earth. Think about that.. .it is just the start really … so don’t worry about failing! Don’t worry about failing! fail away! make a difference!
My marble jar is getting smaller. What do I mean?