LIFE IS TOO SHORT TO BE BUSY

TGIM-TUESDAY EDITION!

Team:

Having been off from work for 3 days, I had a realization.

Rather… I read a bunch of books and this is the quote that has stuck with me for days, like peanut butter on bread.

But Joel, life is about making memories, being happy, balance.

How can life be too short to be busy?

I took some time and looked back at my favorite all time moments with my friends, family, and well just me.  Almost all of them happened in the “in between” moments.  When I had a moment to stop and show my children the blooming tulips, the bird making a nest, a conversation after supper.  JUST HANGING OUT.

My favorite moments are not the 3rd game I played that week in a baseball tournament, or that trip to the Dells, or that time I spent on the internet, although they all have their place.  I encourage you to find time to NOT BE BUSY.

DO LESS.  FIND THE BUSY WORK WE ALL DO, AND ASK, IS THIS NECESSARY?

I traveled with a person recently, let’s call that person Ray.  Ray for years has honestly been kind of intense, cranky, and well at times not super fun to be around.  Take him off the grid, and I was like, yeah this is the guy I love.  What was the difference?  Ray wasn’t consumed with daily tasks.  He had time for himself and others.  Good Ray > Busy Ray.  Be Good Ray.

What busy work can you give up?  Or can you focus more on your tasks so you do have a moment for those moments?

Just having got back Monday morning, I realized I was too busy to properly connect with my team.  Wow. Shame on me.

John Lennon said, “Life is what happens when you are making plans.”

I’ve heard this quote, “If the devil can’t make you BAD, he will make you BUSY.”

How true.  Being busy has to quit being a badge of honor.   I’ve had this conversation too many time… “Gosh, so darn busy this week.” …”Oh, aren’t we all?”… And we hurry off to do something.  You know what… I’m gonna start saying… “I’m not that busy…what do you need?”

It’s hard to be incredibly happy, even harder to actually supply happiness, when you are so busy… I believe it’s actually impossible.  You CAN be HIGHLY ACCOMPLISHED AND SUCCESSFUL AND HAPPY without being 1000000% busy.  You say “it’s not possible”… I say, “Watch me.”

– Joel Fleischman.  Joel is Head Coach of the solution providers for Drexel Building Supply.  (drexelteam).   You can follow him on twitter:  @JoelmFleischman.   Our mission is to be a supplier of others happiness.  I hope this little post did just that.

 

8TH CIRCLE OF HELL

TGIM!

The 8th Circle of Hell in Dante’s Inferno was for all people that led their lives with fraud.  To me fraud can be offering “a great culture and customer service, when in reality it is anything but.”

You know a fraud when you see it.

On Friday we (Nate Sippel and I) entered that 8th Circle of Hell.  We went secret shopping at a competitor’s place in the Madison market…potentially the largest competitor to us in this market.

And HERE’S THE REPORT FROM HELL:

On the outside everything is clean and neat.  Looks good.  Pretty darn impressed.  I was thinking “I can see why they are the market leaders.”

The second we walked in we both literally whispered, “wow”.  Like not in a good wow, but in a wow when you go and see a relative and and stumble in his basement looking for another bottle of whiskey.   Where you suddenly see that they have a hoarding problem.  That low undertone, “wow”.   Seriously, that bad.

One person was at their sales counter.  He was the only person we saw, plained clothes, not formal at all.  We stumbled around a small display area (if you can imagine the displays about 1/10th the size of what we have for our showrooms) and ended up in their cabinetry showroom, which was also cramped and tiny.  The displays were untidy and unkept.  A new display, at least I assume a new was being put up, but no signage told me, but I just assumed it was under construction.

After literally running into the cabinet person, we said we were looking to build a deck.  She said, “OH, Trex?” An average consumer wouldn’t know what “Trex” was, but we were supposed to I guess that Trex meant decking.   She said “oh somebody would be with you shortly” and then walked away, where we continued to wander around.  Finally a guy couldn’t avoid us.  I can’t say he was happy to see us.   Anyways, we told him we were building a deck.

He asked what kind.  We said we didn’t know.  He went into Trex, then Azek, then deckorators (they displayed all 3).  They don’t STOCK ONE PIECE OF TREX (this is the largest most intimidating builder yard in the Madison market.)  Our stocking position on just about everything is much stronger than I even realized.  He did say they have a good vendor that comes twice a week.  A delivery charge on site was “maybe $10.”  They also had an azek display that was in shambles and a deckorator display.  I asked about those or the difference of them.  He said he liked TREX because he said he was most comfortable with it and knew it the best.  Ok… well then.   That didn’t give us much confidence.

Then we asked about railing and he rolled his eyes (seriously) and said there are so many options, wire, vinyl, wood, metal, and he went on and on, and then said, oh yeah, trex makes one too.  And then he stared at us; we stared back.  So I questioned, “Do you do deck design?”  He said, well if we had a sketch he would do a hand estimate.  “I just use my brain” he muttered and then would give us a list.  And we then did the staring game again.  I said, hey, “Can we go see your treated in the yard? I’d like to see the quality.”  He said sure, and pointed us on our way.  He didn’t walk with us or make sure we were assisted on our journey.

Ok, boy… this will be fun I thought, a self guided tour.  I wondered “How far can we take this trip?”  We then spent about 30 minutes in their yard.  Not one person, and there were maybe 7 or 8 people out there, greeted us or asked if we needed help.  Some people walked within 3 feet of us, but they kept their eyes down.   Two guys on a forklift talked to each other for about 15 minutes in the center of the yard.  One guy we think “ran” their millwork area outside.  He just hung out there, like a troll guarding his bridge.  We didn’t see one wood window job, not one full order of doors, not a single cabinetry order.   They didn’t stock any siding, and very little if any shingles.  They did have crock pits though.  And They did have a ton of leftover shit taking up space.

We did see a cool idea, they had rechargeable banding machines.  It melted the plastic.  We asked the guy if he liked them, he said he did.  Nate will be researching that.

After 30 minutes we simply walked out.

If you are not selling with confidence, please get secret shopping.  If you have builders that beat you up and weigh you solely on price, fire them and go find ones that appreciate happy people.  We must run our mission, we must supply happiness.  We must go take that market share in every corner of our area.

I am glad I don’t live or work in an 8th circle of hell.  I “almost” felt bad for them, to work in such a negative environment.  I can’t wait to take care of their clients.

The below is how we felt after our experience:

LET’S ROLL.

KEEP GIVING OUT HAPPINESS LIKE JELLY BEANS ON EASTER.  IT MAKES US UNIQUE. AND SPECIAL.  AND IT WORKS.

– Joel Fleischman.  Joel is Head Coach of the solution providers for Drexel Building Supply.  (drexelteam).   You can follow him on twitter:  @JoelmFleischman.   Our mission is to be a supplier of others happiness.  I hope this little post did just that.

 

MAD AS HELL

Tgim- a late edition!

Team,

Anger as motivation is some of the best fuel there is.

The below hangs on my dad’s desk.  Has for years.  His motivation is the company he used to work at.  They sued him when left.  Bashed him.  Told him he would fail.  Told his customers he would fail.  They mocked him.  He was “at the top” at that company, and then he was the enemy.  He still uses that as fuel 31 years later.

Find that pain.  Use it as fuel.  Here just a few of mine I think of – boy this makes me uncomfortable -(oh yeah, here is the soft underbelly of Joel, this is where you see inside me, but who cares, this is ME!)  You might find this all nuts, you probably will… but it’s my life.  I can’t change it.

25 years ago, way back to high school.  I was 3-19 in my last basketball game.  I was convinced I was the best player in the state that year.  No one could stop me where I wanted to go, I had big plans!  No one was going to crush my goals.  No one stood in my way.  Then, in my last game I missed 16 times.  Yeah, weird I still think about this right?  I do.  I think …never again.  Never again will I miss this much at anything.  I will OUTWORK THEM.

I have a friend.  He’s smarter than me.  He’s more athletic than me.  A better person than me. He has a rare disease. He’s in a wheel chair.  He has a hard time talking.  He can’t drive.  He can’t hunt can’t fish, can’t play catch with his kids, can’t go out for drinks, can’t golf…can’t, can’t, can’t.  He can’t be very influential in anything he does.  He’s never complained to me about it.  Ever. HE CANT.  I CAN. I MUST.

My sister died 17 years ago.  Her fiance who was like a brother to me after she died, he died two years later.  Then never had a chance to live an adult life.  So I live for them.

They tell me in my dreams:  Live for me!  SO I DO.

More you say?

All the haters, that told me behind my back (I heard them) After your dad retires, this will fail.  Joel didn’t earn this.  The son is a kook, he will fail.  They are growing too fast. They are too big.  They are losing focus.  You can’t sell flooring.  You won’t make it Brookfield.    It will never work.  You don’t know a thing about building.  You can’t sell cabinets in Wrightstown, the market is too hard.   You can’t hire people with no experience.  You can’t just keep trying things, all this eventually won’t work.  You are just a little lumberyard in Campbellsport, you aren’t a real business.  You aren’t a leader.  You aren’t much of anything.  You talk too much.  You can’t focus. You can’t raise margins.  You can’t just have fun and make money.  You can’t give that money to charity.  You don’t know this industry.   You are too young. You are now too old.  I hear it. I HEAR EM ALL .  

AND THAT MAKES ME MAD AS HELL, and what also MAKES ME GO!

This is my story, it’s kind of weird and probably makes very little sense to you.. that’s ok.

We all have our story. 

IT’S OKAY TO BE ANGRY.  TURN IN INTO POSITIVE FUEL.  TODAY, BE MAD AS HELL, AND THAT WILL DRIVE YOU TO A POSITIVE GREATNESS YOU DON’T THINK IS EVEN POSSIBLE.