This one really hits home for me. Something I know I can do better…
LOVE > WORK
We are a company that is drilled, trained, and motivated by performance. Where do we stand? What customer did we wow? How are our sales? How is our OTIF? How is our department? How can we get better? What can I do more and better?
But when we measure so much, let’s not forget the LOVE.
“Joel, this is the dumbest one yet, I mean LOVE, this is a friggin’ tough industry. No time for love.” My friend, I disagree.
We work with GREAT people. The BEST of the BEST.
I think, and let’s all try really hard this week, that we should love more… when we talk with teammates let’s love first. Be there for them. They are there for you. Do not worry about them holding up their end of the bargain, or if they are, or if they will. I trust they will do more, the more you appreciate them. The more you care, the more they care. The more you talk to them AS A PERSON. Not as a tool to get your job done. They are A PERSON, not part of your job.
The same for our CUSTOMERS. They are not “a customer,” or “an order”, “a hassle”, or “a win”, THEY ARE A PERSON… try the love on them.
How to love at work? A smile, a handshake, a thank you, a what’s new in your world, a moment to acknowledge you care, beyond the performance and work at hand, maybe you sit down with someone at lunch you never ate with before.
We all know we have work at hand. Important work. Stuff to do: stuff that needs to be done now. MAYBE YOU DON’T HAVE TIME TO APPRECIATE PEOPLE AND GIVE THEM SOME LOVE.
See how dumb that sounds? No time for love?
This week go love your teammates and everyone around us. Make it a special effort.
– Joel Fleischman. Joel is Head Coach of the solution providers for Drexel Building Supply. (drexelteam). You can follow him on twitter: @JoelmFleischman. Since 1985, our business success has come from building others UP.