Client/Friend/Neighbor: Hey, just wanted to let you know I used Drexel recently?
Me/you: Oh, HOW WAS IT?
FILL IN THE BLANK.
That’s where my heart stops. I cringe, I fear… I wonder… HOW WAS IT? And even if they tell me: “great”… was it?
Every SINGLE ONE OF US… all 300… make a direct impact each time, each time…
to FILL IN THIS BLANK.
“Sometimes you can’t see the picture
when you are in the frame.”
Look at it from each client’s and contractors view… how do YOU think it is going for them? How can YOU make it better?
peace and grace, Joel