Words are powerful.
Coronavirus caused people to avoid Corona beer. Sales were up 5% anyway (The media is not our friend; they don’t report the good news often.)
Drexel has made a shift away from “Account Manager,” a term we used for what we used to call our “Outside Salesman.” THEY ARE NOW QUARTERBACKS.
We shifted away from Outside Salesman, or my least favorite term OSR (outside sales rep), for what we perceive as a negative connotation in our industry. An OSR… THE STEREO TYPE ANYWAYS… is a white middle age male with 20 years of experience that makes milk runs to jobsites, dumps work on his team, is disorganized and spends his expense account on beers at the bar, golf rounds, and burgers for lunch. Although I do like beer, golf, and burgers…
We are better than that. Much. Since our people’s goal is to be “organized on our client’s behalf” we felt… account manager was way better. Our organization has talented people with a supply happiness mission, each specialist that work with an account manager to manage a contractor’s account…. to simple MANAGE THE ACCOUNT. EH…. that was ok.
But we are sports related company, we are Drexel Building Supply. WE ARE DIFFERENT. Account manager is pretty… normal.
The “former” account managers have green lighted the term: quarterback. Not in the pompous arrogant, jock sort of way.
But in the good way.
Quaterback: Teammate who directs and lead an offense.
A LEGENDARY, HALL OF FAME QUARTERBACK, DOES ALL OF OUR CORE VALUES….
SO GOING FORWARD… WE DON’T HAVE ACCOUNT MANAGERS…WE HAVE QUARTERBACKS!
THOSE CORE VALUES IN QB TERMS!
HAVE FUN. WITH THEIR TEAM. CELEBRATE THE WINS.
Hold others ACCOUNTABLE. DEVELOP TEAM MEMBERS (especially the inexperienced.)
WINNING ATTITUDE
BALANCE
COMMUNICATION
ETHICS * RESPECT * TEAM WORK * CHANGE
WATCH UNTIL THE END! ALL 3 MINUTES! GO!
Joel Fleischman's Blog 
Sports are often seen as a bridge between someone’s work life to their personal life when in reality, sports can provide the foundation for success in both. The success and failures that an athlete experiences are no different than someone in business. They are great examples of how to be your best! As important, the super stars in athletics and business share the same traits that help create the foundation for their success. Vision, drive, character, growth, and respect lead to success. Never being satisfied, continuing to find the 1%, and remembering where you were and where you want to go is the road map to improvement. Most importantly, be a good person and treat people with respect. It is the footing of the foundation of success!