A disease where you have an excuse for your problem. Common uses in speech: Not my fault. Not my issue. Didn’t have time. Company said. I can’t change it. It’s too big for me to handle. I hear rumors. People have told me. Not my job. I don’t have time to fix it. That’s just the way it is.
It is contagious. It can grow in an individual and also spread. Thankfully there is a cure. And is preventable.
For a cure, lead with ultimate optimism. Focus on people, purpose and process and the outcome will come. Never settle. To help a person with the problem, YELL BULLSHIT TO THEM, AND HOLD THEM ACCOUNTABLE TO FIX IT THEMSELVES.
Let’s explore shall we?
- Maybe Joel… that is just they way people are made in that department/position. They just aren’t happy people. I mean it’s a tough job. BULLSHIT I SAY! NEVER SETTLE, NEVER GIVE UP. NEVER FORSAKE OUR MISSION.
- They are young. I don’t care WHAT AGE youth, I don’t care the the training. Either you want it or you don’t.
- I don’t have time. Really? BULLSHIT. How many of you started your day at 5am? Probably a few. 4am? The line is pretty short? 330am? You can make time. Doing this FOR ONE DAY, makes time!
- Doing the same thing, and expecting the same result is NOT FOCUSING ON THE PROBLEM. People work together on the problem for the solution, not each other. What’s the problem? Fix it. I’ve heard this one.
- WORK. HARD. AND STAY HAPPY. That really fixes most any issue. BELIEVE THAT THERE CAN BE A POSITIVE OUTCOME.
- IT’S NOT MY ROLE. Ha. That one drives me nuts. If you have a problem AT YOUR JOB… who would be better to fix it then you? Me? That’s hilarious. I wouldn’t have you come into my house and clean it would I? How can I come into your 40 hour plus work week and fix your problem? I can come help…just ask me… but I don’t even know your house is dirty! I call excuse-itis bro!
LET’S DO THIS.
Focus on your people, purpose and process that create the outcome. – Jon Gordon
— – Joel Fleischman. Joel is Head Coach of the solution providers for Drexel Building Supply. (drexelteam). You can follow him on twitter: @JoelmFleischman. Our mission is to be a supplier of others happiness. I hope this little post did just that.