TGIM- FROM FRIENDS!

TGIM!

TEAM.  We truly mean it.  Truly.  If you believe in the team, your life will become easier.  The TGIM this week is from three rock stars Haley Gregorio, Craig Johnson, and Steve Herriges.

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Haley shared (sharing knowledge is so amazing… keep giving!)  with us a kind of sad moment in her career.  She decided to open a meeting with a “what’s good” sharing opening.  Each person was asked to say what’s good.  She had one person say “nothing.”   How sad.  Maybe this person was having a bad day, or a bad moment, or trying to be sarcastic and funny…either way what a sad thing to do.  Next time I see that person I am going to give that person a hug.  You are alive.  You have a job.  You are loved by many.  To say nothing… well I’m ashamed our Drexel influence hasn’t went that far.    This just motivates us more to be then ever a cheerleader for life!  Trust me, things could be worse!  Visit Children’s Hospital or a brain recovery unit, and tell me after that… that you have “nothing” to be blessed about!!!!

***

Steve Herriges shared the below:

Another company standing out above the rest by taking customer service to a new level.

 

chewy.com for pet food. When you order your pet food it is typically on your porch the next day.  They also will auto-ship at whatever interval you choose.  First order is half-off to make it easy to try it out.  But the real cool parts….

 

1) screenshot attached is what they sent my sister when she asked if she could return food after their dog passed away.

2) photo of a postcard I got in the mail from them yesterday adding a personal connection to an online company.

 

It’s fun to see that stuff.  And it certainly works for them because now I am telling people about them…

 

Steve Herriges

WE MUST REMEMBER TO SURPRISE AND DELIGHT OUR CLIENTS AS OFTEN AS POSSIBLE, DON’T MISS THAT OPPORTUNITY!!! GO FOR IT!

***

Craig Johnson isn’t a huge reader.  He knows the power of it, but like a lot of us, is one busy dude!  Yet, he knew as a leader he couldn’t sit on the sidelines any longer and listen in on the book club about books he’s never read.  He’s 3 books in.  I am super proud of him!

Here’s the best part of his recap that I wanted to share (The Carpenter, Jon Gordon):

Love.Serve.Care.  Simple yet hard to master.  This is the key to life.  If we Love.Serve.Care for our Family, Co-Workers, and Our Clients.  We would have more meaningful relationships and our customers would never be focused on price. 

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Thanks Team.

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One last thing.  LOVE DOES.  Love doesn’t talk about it, think about it, facebook about it… LOVE DOES.  Be whimsical, be spontaneous, say YES to the RIGHT things more often and GO FOR IT.  LOVE DOES.

***

– Joel Fleischman.  Joel is Head Coach of the solution providers for Drexel Building Supply.  (drexelteam).   You can follow him on twitter:  @JoelmFleischman.   Our mission is to be a supplier of others happiness.  I hope this little post did just that.

 

BANNING THE 3C’S WEEK CHALLENGE!

TGIM!

The first paragraph in the book “How to win friends and influence people” by Dale Carnegie is never CONDEMN, CRITICIZE OR COMPLAIN.   In case you think this buck sucks or something it was written in 1937…and is CURRENTLY #19 on top selling books in 2017!  WOW! SO MAYBE WE SHOULD EXPLORE AND OWN THAT FIRST CHAPTER…

Complaining is like puking.  You feel better but everyone around you feel worse…

Also by condemning, criticizing and complaining you are PUSHING PEOPLE AWAY FROM YOU.  FRIENDS, FAMILY, CUSTOMERS, TEAM MEMBERS.   YOU ARE NOT “RELATING” TO THEM, YOU ARE PUSHING THEM AWAY!  YOU ARE EVEN MORE ISOLATED!

Here’s the problem I believe 99% of the people that do condemn, criticize and complain don’t even know they do it… so…how do you address it?  YOU BAN IT ALTOGETHER!   Here’s THIS WEEK’S CHALLENGE…SINCE YOU DON’T DO THE 3C’S BUT ..know “other” that people do the 3c’s..but not you…cough, cough, wink, wink…

COMPLAINING IS NOT CONVERSATION.

It’s even in the Bible- “Do everything without complaining or arguing”  Phil 2:14

ZERO TOLERANCE FOR THIS.  YOU OR ANYONE AROUND YOU.  Get a fine jar, wear a rubber band on your wrist you snap whenever you do one… whatever it takes to change.

There is so much in this life to be thankful for…. we can’t do the 3cs.  We just cant!

Just like when you smile the world smiles back, when you complain, the world turns into a landfill of garbage around you.

3cs cause Energy Vampires, which sucks the positive energy out of anybody.

No problems, only solutions.  Also similar to GOOD!  Only GOOD THINGS, opportunities to improve….

I’ve only had a few bad days on this planet, a death, personal loss or physical pain, seriously only a handful… that’s a lot of good ones!  FOCUS ON THE GOOD!  If you are reading this, 1) you have time to read this, 2) you are healthy enough to read this, 3) you are sober enough to read this 4) you have enough money to have a phone or computer to read this.  That’s 4 things…. and that’s pretty good!

Here’s a short video below… that goes a bit deeper.

I’m going to get my fine jar up and running right now.  I look forward to each department and store taking their own initiatives.  CULTURE CLUB PLEASE HELP TO TAKE A LEADERSHIP ROLE ON THIS AS WELL.  CORE VALUE 10: BE ACCOUNTABLE AND HOLD OTHERS ACCOUNTABLE TOO!

THE BANNING OF THE 3CS WEEK STARTS RIGHT NOW!

 

– Joel Fleischman.  Joel is Head Coach of the solution providers for Drexel Building Supply.  (drexelteam).   You can follow him on twitter:  @JoelmFleischman.   Our mission is to be a supplier of others happiness.  I hope this little post did just that.

TODAY WORK FOR OTHERS!

TGIM!

Pictured: Jeremy Zimmerman and his son Gavin at the dockspiders game we attended on Friday.

Team, I was reading a book by Matt Kelly titled “Resisting Happiness”  and I stumbled on something he suggested maybe we can all try…and just try it for ONE DAY.

Or make it your daily ritual, but I think we can at least all try it for one day.

What is it we should try?   To work for one day…  for a specific cause, or person… even beyond Supplying happiness.

To summarize that part of  his book, I’ll use his example:

If someone says, “Hey the local playground could really use two trees planted and we will give you $500 an hour to plant them.”  You say sure, but you are very busy.  That Saturday you show up late, do crappy work, trees at an angle, not buried well, you don’t even believe they will live when you leave the playground, in fact you KNOW they won’t live… you planted them so badly, but you get $1000 as payment… OR

That same persons asks you, asks your fee, and you say for the kids you will donate your time.  It takes you all morning that Saturday and then you nuture them for the next year…and you KNOW they are growing great roots, a real source of pride for you right?

In which case are you HAPPIER?

The latter one is universally chosen, therefore proving the human condition does not work ONLY for the $$$$.

We work for the JOY OF IT.  THE LABOR OF IT.

WE WORK FOR A PASSION.

So one day this week, WORK FOR GOD.  Or work for that person you know who is in an old age home that can no longer work.  Or work for your kids.  Or work for that loved one that passed away and can’t work any more.  It’s an act of prayer.  Work can be prayer.   Put those initials on a post it note, or clipboard, or hand tool, someway that ALL DAY you are not working for you… you are working for them.  Every detail, every focus, every smile given is for them.  I imagine you will go home that night feeling AWESOME… I also bet your work that day will be pretty awesome too as well as your feelings at work that day…

I haven’t decided who that person or mission for that day will be.  I’m gonna think about it, but I am pretty excited to choose.

– Joel Fleischman.  Joel is Head Coach of the solution providers for Drexel Building Supply.  (drexelteam).   You can follow him on twitter:  @JoelmFleischman.   Our mission is to be a supplier of others happiness.  I hope this little post did just that.

 

 

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RANDOM THOUGHTS 7.18

TGIM!

ONE DAY LATE.  BUT BETTER THEN NEVER.

LET’S GO.

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I was reading a fiction book recently (rare for me to read fiction, but I enjoyed the book (I would give it 4.5 blue stars of excellence (out of a possible 5))

Anyways, in the book, I read part of the text and it made me stop reading…  I almost gasped.

CONTROL IS AN ILLUSION.

CONTROL IS AN ILLUSION.

We can not control anything in this life.  Not our family.  Not our health.  Not our work.  We can’t make people buy from us.   We can’t control ANYTHING. All of this is a mere illusion isn’t it?  What can we control?  Nothing that I can think of.  We can only influence…

So… why is that so earth shaking…

  1.  Quit worrying.  You can’t control it anyways.  Remember worrying is not a badge of honor that you love someone more.  It’s not.  “I worried so much about you dear, couldn’t sleep all night…”  That is not showing your love, that is a problem…
  2. Change.  Since control is an illusion you must ride the change that is coming, prepare and be ready for it.
  3.  Get after it!  Continue to try.  Fail?  Good!  Continue to improve.  Expect results that you don’t expect and adjust!  Control is an illusion.
  4. You can influence.  You can’t control.

 

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A few things from Joshua Medcalf today…

So true how the above applies to our core values:

Change.  Be the creator of change, be a servant to others, let THEIR IDEAS CHANGE YOU.  Instead of feeding the beast.  Serve.  Love.  Care.

Expect people to be more organized?  Be more organized yourself.

Expect people to complain less? You yourself rise above first.

Want every load to go out great? help that person double check their load.

Need someone to help you out? Help them out first.

******

Lastly, I heard somewhere and tend to believe it.. we need to treat people more like your garden …

If your garden if failing, you weed it, fertilize it, water it.  You don’t BLAME THE SEED.  Yes there are some bad seeds… but we have GOOD SEEDS HERE… so let’s weed fertilize, and water them!

More Medcalf…

*****

We need sales…. like the air we breathe… I think we ALL FORGET THAT SOMETIMES.  SALES IS THE TOOL NEEDED TO SURVIVE.  AND AS WE GROW WE NEED ALL WE HAVE MORE AND MORE…ALL OF US NEVER FORGET THAT!  STAY HUNGRY!

Anyways, yesterday I called Mike Kaerek, Kaerek Homes who will builds a few hundred homes this year…but more importantly a great guy with a great company… I was a bit anxious… but I called anyway…ready to go get his millwork business, at least get an appointment for a needs analysis, with our team, we would KILL THIS… I called, I was put on hold… I was sure of a voicemail…Hello, this is Mike… holy smokes, he picked up… Mr. Kaerek sir…how are you… etc…  Anyways, you good on your millwork supplier, could we meet to see if we can help?… His words?  “Your chances are slim and none, and slim just left.”

At that second, you know what I thought?

GOOD!

Now we are closer to a yes!  Each NO scientifically proven to be closer to a YES, you can’t go ZERO for life!

GOOD!
Opportunity to help someone else.

GOOD!

He now knows we DO MILLWORK.

GOOD!

OPPORTUNITY TO TRY AGAIN TOMORROW!

*****

Lastly I will leave you with this…

When faced with a problem or dilemma how would you tell your best friend to fix it?  What are the words you would use, most likely encouraging right?…

Talk this way TO YOURSELF.  Treat yourself as you would your best friend.  I bet that will really help!

Be your own best friend.  Boy that seems so obvious… YET… HERE WE ARE…

TIME TO IMPROVE!

– Joel Fleischman.  Joel is Head Coach of the solution providers for Drexel Building Supply.  (drexelteam).   You can follow him on twitter:  @JoelmFleischman.   Our mission is to be a supplier of others happiness.  I hope this little post did just that.

 

 

 

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EXCUSE-ITIS

TGIM!

EXCUSE-ITIST: (noun)

A disease where you have an excuse for your problem.  Common uses in speech:  Not my fault.  Not my issue.  Didn’t have time.  Company said.  I can’t change it.  It’s too big for me to handle.  I hear rumors.  People have told me.  Not my job.  I don’t have time to fix it.  That’s just the way it is.

It is contagious.  It can grow in an individual and also spread.  Thankfully there is a cure.  And is preventable.

For a cure, lead with ultimate optimism.  Focus on people, purpose and process and the outcome will come.  Never settle.  To help a person with the problem, YELL BULLSHIT TO THEM, AND HOLD THEM ACCOUNTABLE TO FIX IT THEMSELVES.

Let’s explore shall we?

  1.  Maybe Joel… that is just they way people are made in that department/position.  They just aren’t happy people.  I mean it’s a tough job.  BULLSHIT I SAY!  NEVER SETTLE, NEVER GIVE UP.  NEVER FORSAKE OUR MISSION.
  2. They are young.  I don’t care WHAT AGE youth, I don’t care the the training.  Either you want it or you don’t.
  3. I don’t have time.   Really?  BULLSHIT.  How many of you started your day at 5am?  Probably a few.  4am?  The line is pretty short?  330am?  You can make time.  Doing this FOR ONE DAY, makes time!
  4. Doing the same thing, and expecting the same result is NOT FOCUSING ON THE PROBLEM.  People work together on the problem for the solution, not each other.  What’s the problem? Fix it.  I’ve heard this one.
  5. WORK.  HARD.  AND STAY HAPPY.  That really fixes most any issue.   BELIEVE THAT THERE CAN BE A POSITIVE OUTCOME.
  6. IT’S NOT MY ROLE.  Ha.  That one drives me nuts.  If you have a problem AT YOUR JOB… who would be better to fix it then you?  Me?  That’s hilarious.  I wouldn’t have you come into my house and clean it would I?  How can I come into your 40 hour plus work week and fix your problem?  I can come help…just ask me… but I don’t even know your house is dirty!   I call excuse-itis bro!
Let’s all work hard this week on EXCUSE-ITIS.  If you see it or hear it.  Squash it like a bug.  We can’t go where we want to go…
SUPPLYING HAPPINESS
WITH AN EXCUSE-ITIS PROBLEM.  HOLD EACH OTHER ACCOUNTABLE.

GOOD!

LET’S DO THIS.

Focus on your people, purpose and process that create the outcome.  – Jon Gordon

– Joel Fleischman.  Joel is Head Coach of the solution providers for Drexel Building Supply.  (drexelteam).   You can follow him on twitter:  @JoelmFleischman.   Our mission is to be a supplier of others happiness.  I hope this little post did just that.

RANDOM THOUGHTS

TGIM!

JULY 3RD

AS USUAL A RANDOM THOUGHT POST WILL BE WRITTEN AS I TALK.  GRAMMAR/SPELLING BE DAMNED!

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As I begin this post, this song comes on Pandora:

Well I see trees of green and red roses too,
I’ll watch them bloom for me and you
And I think to myself
What a wonderful world
Well I see skies of blue
And I see clouds of white
And the brightness of day
I like the dark
And I think to myself
What a wonderful world…

Israel Kamakawiwoʻole

***

“As they approached George’s office, Joy gave him one last piece of important advice. “There’s one last thing I got to tell you about all this, George, you really need to know. It’s so important it’s not even part of the 10 rules. It’s in a class all by itself. It’s like the ultimate rule of positive energy. And it’s so important I want you to write it down.”
George pulled out a piece of paper and a pen and waited for Joy to continue. “Here it is, George. Your positive energy and vision must be greater than anyone’s and everyone’s negativity. Your certainty must be greater than everyone’s doubt. After all, George, there will always be people who don’t share your vision. There will always be the doubters who doubt, doubt, and doubt and tell you you can’t do this and you won’t be able to accomplish that. They think that dreams were meant for others but not for people like you and them. And there will even be people who don’t want you to succeed because it makes them see their own weaknesses and failures. Rather than driving their own bus they are trying to ruin everyone else’s ride.
“So that’s how important your positive energy is, George…”
– Jon Gordon, Energy Bus
****
I tell ya what.  We are on a 10% growth rate.  Not bad at our volume.  Keeping up with the market.  We hired to grow 20%.  So as we say, we now need to grow into our shirt.  And we are more productive.  So there’s the gap.  I blame myself.  I started this morning at 4:30am.  FINALLY.  Time to kick my own ass.  It’s been awhile honestly.  I was living the good life.  Thinking we were doing great.  F*** THAT.  TIME TO GET HUNGRY.  TIME TO MAKE IT HAPPEN.  TIME TO GROW.   I KNOW IT.  I FEEL IT.  WE HAVE TO GET HUNGRIER.  RIGHT.  NOW.  NOW. NOW. NOW.  NO TIME TO WAIT.  NEW ACCOUNT LIST.  BETTER OTIFS.  BETTER CATEGORY PENETRATION.   A focused effort.   I have to get more involved, yet more away.  Tricky ain’t it?
I figure TODAY July 3rd is a great day to work 12 plus hours.  Why?  Today most of our competition is either off or resting.  Shame on them.  Today we will lap them.    Kick their ass.  As they milk it out… watch the clock, talk about fireworks.
TODAY, IF YOU ARE WORKING.  CALL A CLIENT.  CALL A NEW CLIENT.  THEY WILL BE SURPRISED YOU ARE HUNGRY ON THE 3RD.  CALL YOUR OPEN QUOTES BACK.  WHAT A GLORIOUS DAY TO BE ALIVE.
****
Hey Joel… our millwork suppliers at time suck.  WHAT ARE YOU DOING ABOUT IT?  Our growth is only 10%?   What are you doing about it?
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You know who motivates the hell out of me?   The crazy ass girls at the Blue Door of all people.  I mean, they are just a very little part of what we do.  But man inspiring?  Holy shit.  They start at 430am.   Work 14 hour days.  But still balanced with time off to renew the soul.  Smiles.  Cheers.  Energy.  Organized.  Not afraid to fail.  Inspired.  It’s contagious everyone.  Totally.  I’m hooked.  It was like… JOEL FOLLOW THEIR LEAD!
Here I am supposed to be their leader and these young ladies all under 25 are inspiring the whole team blue.  Incredible really.
***
A tree that isn’t growing is about ready to die.  Drexel is NOT ready to die.  It’s ready to shoot off a new branch.  Grow deeper roots.  Have better and more fruit.  Help more people.  Supply more happiness.
***
I thank all of you.  Don’t be afraid to be awesome.  To get hungrier.  To be amazing.  I thank you.  It gives me goose bumps writing this.
***
I heard Jo and Shawn Miller had terrible, awful news this weekend.  Pray for them.  Life can really suck.  We have to stick together.  I grieve for them deeply.   We are one blue family here.  We are all interconnected.
***
And we celebrate at the same time.  My friend Jason Vanderkin, had his bachelor party over the weekend.  Of course all pictures were destroyed as they should be.   Congrats Butch.
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At the same time tragedy happens, there is so much joy in this world as well.  I will never understand that until my time here has passed.
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GOOD!
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538AM.   SHIT’S ABOUT TO GET REAL.
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FOCUS.  FOCUS.  FOCUS.  GET SHIT DONE.
MOTIVATE AND LEAN ON EACH OTHER.
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GET HUNGRY!
WHATEVER YOU ARE DOING:
DO IT FASTER
DO IT BETTER
DO IT WITH MORE ENERGY
DO IT BECAUSE YOU LOVE IT
AND
SELL BABY SELL
WE HAVE PLACES TO GO!
****
And when things start to happen,
don’t worry. Don’t stew.
Just go right along.
You’ll Start happening too.
OH!
THE PLACES YOU’LL GO!   – Dr. Seuss
***
Lastly, honestly, the USA sucks.  Huge debt.  Politicians that can’t get along.  Over 1400 shootings in Chicago alone this year.  Oh man I could go on forever.
HOWEVER, THIS IS THE BEST COUNTRY EVER, IN THE HISTORY OF THE WORLD.
I MEAN NAME ONE COUNTRY THAT HAS EVER DONE IT BETTER?
WE HAVE FREEDOM.  WE HAVE LIBERTYS.  WE HAVE WORK ETHIC.  WE HAVE IT ALL…
KIEL
SHEBOYGAN FALLS
WRIGHTSTOWN
BERLIN
BROOKFIELD
CAMPBELLSPORT
HELLO COLUMBUS…
WISCONSIN
SOME OF THE BEST PEOPLE ON EARTH.
AND WE ARE IN THE CENTER OF IT.
GOD BLESS AMERICA!  WE ARE LUCKY AND OFTEN UNGRATEFUL BASTARDS INDEED.
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GOOD!
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If you need help with ANYTHING, YOU HOLLER AT ME.  AND HOLLER LOUD.  I’M HERE TO HELP.  AND I’M HUNGRY!  I AM CERTAIN WE ARE JUST GETTING STARTED. — Joel
– Joel Fleischman.  Joel is Head Coach of the solution providers for Drexel Building Supply.  (drexelteam).   You can follow him on twitter:  @JoelmFleischman.   Our mission is to be a supplier of others happiness.  I hope this little post did just that.

THE LEGACY – part 2

TGIM!

 THE LEGACY BUILDS  PART II

PART I HERE

The shadows of the past often loom large.  You don’t just represent the present…  you are a culmination of the past, and hope for the future.  Your time is now, only because of the toils of past generations.

Life changes.

How often we don’t realize where we are is because of who brought us here.

But sometimes we can, and that perspective can be magical.

Ryan Walsh you see is the 9th generation of dispatchers at our mother ship in Campbellsport.

Wife Katie, Ryan, Dogs names are Riley and Luna. Has a Cat named Otis (not pictured). More about Ryan Below*

It is solely the most important position within our organization. He is in control of the one thing we can control. The one thing that adds true value to what we do. Deliveries made in full and on time at our largest and founding location.

This is not to minimize any other position. Billing, estimating, ordering, receiving, purchasing, design, service, installing, selling, and so much more is very critical as well. And of course no location is more important than the other.

But the core of Drexel is our delivering and scheduling services…and it all started on Main Street in Campbellsport.

Everything we do that is right can be made horribly wrong by a delivery or install team arriving at the wrong time with the wrong product. It takes a team of experts to make a load perfect, estimating, the right mix of product quality and price, certainly good service and good billing practices… but one person can make a huge mess out of all it.

Ultimately, it is in the scheduler’s/dispatcher’s hands to make us look good.

That is why the 9th generation of dispatchers is so closely fostered, trained and coached. That person has to be just the right mix of saint and sinner, therapist and enforcer, mathematician and mechanic. With a little magician throw in.

Here are the 9 that have had the reins of Team Blue in the last 30 years, all continue to work here except Dick who left this world much too young, and Nick Leist who left Drexel for personal reasons:

Albert Fleischman

Dick Dornacker

Scott Rosenthal

Joel Fleischman

Jay Enright

Eric Beck

Jake Junk

Nick Leist

Ryan Walsh

Albert believed that we will NEVER say no to a delivery until every person in the company was on one or every truck was gone.  In 30 years we HAVE NEVER had a load that didn’t make it out because we ran out of time.  However, we do say NO occasionally, if it smells weird… it probably is!

NO LOADS HAVE EVER BEEN LEFT BEHIND UNTIL THE NEXT DAY.

Which of course has led to many stories, including…

Kris Ballard (at that time Kris was the secretary AND cabinet designer) taking out a load of 4’x’8′ styrofoam that peeled off the back of the truck like a deck of cards as she drove….

Starting to pull a delivery at 4:30pm on Friday July 3rd…and arriving home just in time for the fireworks in town…  been there…done that…

Receiving material purchased from a freight train that ran off the railroad tracks…

Making deliveries by boat, helicopter, and by hand… to prisons, schools, churches and countless more…

16 hour work days…

I’m sure most of us has a story like this, something we just HAD to do to please the customer.

We’ve delivered to Florida, Nebraska, and dozens of other states…we have done online sales to Alaska.  Our first delivery to Canada is starting next month.

And we will continue to do the un-doable….safely…on time…and complete…

When do you need it by, where do you need it?….and we will get it done by then.  The only thing stopping us is mother nature, and even then we win most of those battles.   We can and we will continue to BE the difference.

It’s simple really.  We are a logistics company.  Taking product from one truck on to the next.  Barb and the flooring team install it too.  At the core, that’s really all we do… we do make this small task, moving materials from one place to its last, fantastically hard!

History has taken us from no communication in any trucks, to a system where you called “base camp”, to beepers and pagers, to cell phones, and now to Drexel logistics.

Our current dispatchers and schedulers are:

Berlin

Corey Disterhaft

(yes that is girlfriend Emma Hargrave)

 

Kiel

Andy Feld

Brookfield

Barb Woolf

Ryan Michalak

Wrightstown

Steve Hermsen

Campbellsport

Danielle Thimming

Thank you dispatchers and schedulers, both current and past, for being the glue that holds the puzzle together. And to all those that surround them… you are all part of what we do. It is the daily “doing” that makes what we do so incredibly awesome.

Being on time and in full takes an army of blue. Each of you make that delivery go perfectly, and currently we are doing it 92.8% of the time. We will continue to improve.

WE ARE ON A MISSION FROM GOD.

* Jake Junk on Ryan:  Where would I start with Mr. Welshy! Ryan is a wonderful person to have on team blue and represents our Core values above and beyond. No matter the task, he always comes to work with a smile on his face and a “Can do Attitude!” It has been a pleasure to work and train with Ryan for the past couple years. He truly bleeds blue!   He’s like  “The Cat In The Hat!” No task to small and always having fun with a smile on his face. And at at the end of the day, the job is done, and the place gets cleaned, no matter what happened from point a to point b.

*Todd Flitter on Ryan:  Pretty simple when it comes to Ryan —Cool, Calm and Collected!!! No matter what the pulse is, how many deliveries there are to do…Ryan always has time for everyone and seems always put a little joke and fun into the mix. Ryan is extremely good(top notch) at what he does. Getting the job done and keeping the flame low is exactly what he provides to his Team day in and day out. Everything you could ask for in a Teammate. I guess there’s a reason he wears the #12 jersey!

 

 

– Joel Fleischman.  Joel is Head Coach of the solution providers for Drexel Building Supply.  (drexelteam).   You can follow him on twitter:  @JoelmFleischman.   Our mission is to be a supplier of others happiness.  I hope this little post did just that.

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