PREPARATION VS DESPERATION

TGI– HUMPDAY!

Team,

Preparation.

You don’t have time to clean your desk.  You don’t have time to meet with your client.  You don’t have time to clean your truck. You don’t have time to clean your area.  You don’t have time to job site visit.  Leaders, you don’t have time to meet with your team and inspire them to greatness daily.

OR

Follow the lead of Shawn Connell from Drexel.  Jay Enright from Campbellsport.

This morning I had the awesome opportunity to meet Shawn, the tile installer Neal, and the homeowners of a builder client, Mr. and Mrs. Gerlach.  It was a retirement smaller home (still very nice) with a walk in shower and a kitchen backsplash.  99.5% of the people in our industry would simply order what was quoted off the plan and “hope” for the best.  Then “react” and “stress” about any problems…. and margin erosion, lack of happiness, and TIME!

Not Shawn.  And IN THE FUTURE ALL OF US…. LET’S LEARN FROM SHAWN!

For EVERY tile job, no matter how small or large, and let’s hear it from Shawn…

“I wouldn’t have to do the small ones, but those are the ones that bite you in the ass!”….

So… the installer (unpaid) shows up, the homeowner shows up (not also the best time for them, but he COMMUNICATES why it is so important) and Shawn all show up and go through it.  The grout, the angles, the shelf height, the RIGHT EXPECTATIONS.  They debate, laugh, shake hands and move forward.

Shawn says, ya, guys have told me I am nuts, they can take 2-6 hours with drive time, but THE TIME AND STRESS I SAVE BEING PROACTIVE, MAKES IT ALL WORTH IT!

Also in the pictures of the same house, Jay does millwork walk thrus EVERY TIME.  Without fail.  He doesn’t have “time” for this either, but makes time.  Jay and Shawn know… do it RIGHT, TAKE THE TIME…

(p.s. Mr. & Mrs. Gerlach were so happy with everyone at Drexel, specifically Jess and Laura!)

BE PREPARED.  

How does this relate to your career here?  What could you do ahead of time to save time, stress, money… later?  Can you do that every time?

What to go deeper in the rabbit hole… ?

Read more below…

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Here is the complete e-mail blast I got from Sales Coach Rick Davis that he allowed me to share.  Thank you Rick, you are a friend of Drexel:  GO TO HIS SITE:  BUILDINGLEADERS.COM  for more info…

Joel,
What do three of the best coaches in sports history – John Wooden, Vince Lombardi, and Casey Stengel – have in common with two of the worst – Rod Marinelli and Hue Jackson, the only two coaches in NFL history to go 0-16?
ANSWER: None of them can go on the field to play. They all have to rely on the performance of their players. Sales coaching therefore doesn’t mean taking over meetings. It means teaching your performers to do the job without your involvement. John Wooden once criticized modern basketball coaches who frantically call timeouts to draw up plays in the last minutes of the big game. He believed the coach should prepare the team for contingencies before it starts.
If you find yourself persistently lamenting the performance of your team during the heat of battle, you probably haven’t prepared them before it.
Who on your team can you work with NOW to prepare them for the BATTLE ahead?
— Peace and Grace,
Joel

 

 

 

I HAVE THE GIFT TO GAB. SHUT UP ALREADY…

TGIM!

Team, God gave me a great gift.  At times I can be witty, funny, and I can speak well in front of large crowds!  Motivating even, so I am told.  I love to hear myself talk.  All that random knowledge I read about I get to share with people.  It’s awesome!

STUPID ME.

IN THE SILENCE IS ALL THE VALUE IN THE WORLD!  SHUT UP!

PLEASE READ THE BELOW…

http://blog.franciscanmedia.org/mother-teresa-on-the-power-of-silence

My favorite quote from this…:

“….When you look at people, they must be able to see God in your eyes. The fullness of the heart is expressed in our eyes, in our touch, in what we write, in what we say, the way we walk, the way we receive, the way we need ..”

I am quieter now than in my 20s (don’t laugh it’s true) and quieter now than in my 30s… and hopefully as my wisdom grows, my silence will too.  It will have to be intentional, and I may never be as good at silence as many of you already are… but I will try!

Peace and Grace,

Joel

 

YOU GOT TO COMMIT

TEAM,

Being on the most remote landmass in the world, Hawaii… and on vacation (yes I’m pretty friggin lucky)  I gained some insight I wanted to share.  I just got home Monday.

The word that kept popping in my head on the trip was:

COMMIT.

A few stories… and hopefully these little stories can help you.

I’ve seen fishing on the ocean shoreline before and I always wanted to try it.  So one day… I did.  Went to the store, bought me a pole… asked a few locals how to fish and did it.  I went “all in”… COMMITTED.  Caught 3 fish.  A triggerfish, a goatfish and this, ugly as sin, puffer fish.  Grunted at me like a pig!

 


The experience

  1. cost a little
  2. took some time
  3. was out of my comfort zone (you unhook a puffer fish!)
  4. had to learn a lot from people I didn’t know
  5. but totally worth it

Next I went golfing.  I haven’t golfed much in the last couple of years.

I truly told myself no matter what I would enjoy the trip.  I’d break each shot down into, not good, good enough, good, and OH WOW GREAT!  Not every shot can be perfect.  It helped my emotions greatly!

Also, I looked at every shot and said to myself after, “Did I commit?”– meaning did I totally believe in myself and my swing/putt/chip when I was doing it.  If I had committed 100% almost all of my attempts were good.  When I didn’t… that is where I struggled.  The fear, confidence, etc I lacked at those moments showed in where that ball flew!  If I had confidence in myself and committed… when I just played to my ability and didn’t think… the results were good!

I saw some Albatrosses golfing. They are like eagles but act more like chickens. Weird bird! Very cool!

One of the last things we did was take a 9 mile hike on the Napoli Coast.   It is rated one of the best trails in the world.  It lived up to our expectations!

Maybe 10 times we had to navigate gushing streams and rivers, we had to cross them.   We had to rock climb, scale rocks.  For 9 miles you had to think about each step.  I struggled at times crossing the river… not because I am in bad shape or couldn’t.  It was F E A R.  I wasn’t COMMITTED.  There was that word again.  I’d get 1/2 way across and kind of get stuck on a rock.  My mind would say, take that rock, no that rock, no just put your foot in the water.  I wasn’t COMMITTED.  The BEST way to do it was just TRUST YOUR BODY AND MIND AND GO!  WHEN I DID THAT… IT WORKED AWESOME!  

Craig Johnson COMMITTED.  Great golfer, even better hiker!   

I guess I share this… because I think there is probably something in life you have to commit more to.

Maybe it is your career at Drexel.  If you are not 100% committed you are questioning everything.  You are not focused.  You are like me when I am golfing.  Your results are speaking volumes.

Maybe it’s your spouse or your family.  You are stuck like I was on the rocks.

Maybe it’s life.  You want to go fishing like I did… but you don’t want to take the time/money to invest in yourself.

Anyways… that’s it.  COMMIT MORE.  TO GOD.  FAMILY.  WORK.  WHATEVER THAT MEANS TO YOU…

– peace and grace, Joel

TGIM!

TGIM!

Here’s a good start:

“Fate whispers to the warrior, ‘

You cannot withstand the storm.’

The warrior whispers back,

‘I am the storm.’

” – Unknown

More:

 

OK…

NOW do the above and at the SAME TIME.

CTFD

Calm the *frickers* Down!

RELAX.  TALK TO YOUR TEAM.  TALK TO YOUR CUSTOMERS.  TALK TO YOUR WIFE.  LISTEN TO YOUR KIDS.

A true warrior at times can have many weaknesses… it is tough to do both, but both we must do!

Walk with purpose but stop to see the sun rise!

Also:

Can’t Quit, Not Dead!

 

I love this saying I stumbled on…

CAN’T QUIT, NOT DEAD!

****

LASTLY…

I also stumbled on this fun fact:

When doing 26.2 marathons people quit

in order the LEAST

in mile 1 and mile 26

Mile 1 makes sense… but mile 26?  When they are the most tired.. NO AT THAT POINT THE MIND TAKES OVER THE BODY, they can ‘will themselves to the end.’  We don’t quit as humans in the beginning or the end…

So when is it the HARDEST, WHEN DO MOST PEOPLE QUIT…

THE 20TH MILE.

That’s when the body beats the mind.  You are physical beat, but still have a long ways to go.  So you mentally and physically quit, we can no longer see THE VISION.

Team, leaders, that is why we must always discuss the vision.  It is easier to QUIT than finish.  Our life, our jobs, CHANGE is TOUGH.  NEGATIVITY, FEAR, SELF DOUBT, FAILURE, WEAKNESSES… OVER AND OVER AGAIN UNTIL WE FINISH.

Also at MILE 20… THAT IS WHEN WE NEED TO CHEER EM ON… THAT IS WHY people that LOVE OTHERS IN THE MARATHON NEED US THE MOST!  In life and in the race!

THIS WEEK… WHERE ARE YOU AT AT WORK IN LIFE IN THE 20TH MILE… and those you impact!  Encourage them, heighten their motivation…

MILE 20 THIS WEEK!

— – Joel Fleischman.  Joel is Head Coach of the solution providers for Drexel Building Supply.  (drexelteam).   You can follow him on twitter:  @JoelmFleischman.   Our mission is to be a supplier of others happiness.  I hope this little post did just that.

MICROSCOPE AND TELESCOPES

From Jon Gordon newsletter April 18, 2016

Follow Jon.  Buy his books.  He’s golden.

Telescope and Microscope:

See the Big Picture and Zoom Focus Today

Almost every writer, speaker, and performance coach shares the importance of having a vision for your future. A vision is supposed to be energizing and exciting.

But the other day it hit me that sometimes a vision doesn’t energize you. Sometimes it depresses you because it seems impossible to achieve and so far away.

In these moments, it’s important to remember that just because you have a vision doesn’t mean it’s meant to happen now. Your vision is meant to show you what’s possible for your future.

Don’t let it frustrate you. Let it fill you with possibility and passion. If you see it, you can create it. If you have a vision, know that you also have the power to make happen.

The key is to just keep moving forward with grit and optimism towards your vision one step at a time.

To help you do this you’ll want to go through life with a telescope and a microscope.

You need both.

The telescope allows you to see the big picture.

The microscope helps you zoom-focus on what you need to do today to realize the big picture in the telescope.

If you just had a telescope and no microscope, you would have vision without execution which leads to nothing.

If you had a microscope without a telescope you would likely lose site of the big picture and get frustrated by all the challenges of today.

Together the telescope and microscope provide you with the right combination of inspiration and action to create your future.

The journey isn’t easy but with a telescope and microscope you’ll see where you are going, remember why you are going there and know what steps you need to take today.

-Jon

RANDOM THOUGHTS

RANDOM THOUGHTS TGI— END OF THE YEAR!

TEAM,

Here’s a dump of what’s in my brain… hang on people!

For about 5 years I’ve been doing a one word goal to inspire me all year.  A simple laser focus.  We have too many goals, too many dreams… a one word gets you on track all year!

To learn more go here:  http://www.jongordon.com/positive-tip-your-word.html

This year I chose:  LEARN  (actually if you pray on reflect it ends up choosing you!)

I hope to say this line about a million times:  “What can you teach me?”

If I can learn… I need to SHUT UP and listen.  I need to take good notes.  I need to ask good questions.  I need to dig deeper beyond, “how ya’ doin…”  And If we do this right, as I learn I can gain wisdom and thus use it as a boomerang effect to TEACH and inspire!

****

I told this to the the team I coach basketball to recently.  I forgot who I got this from.

“YOUR DREAMS HAVE TO MATCH YOUR WORK.  If they DON’T then either, change your dreams, or change your work!”

I just worked with a sales person that wants to make $100,000 in commissions a year before the age of 35!  Awesome goal!  However, as I worked with that person… I realized they were not doing the work (YES THEY WERE WORKING HARD) but not really do THE SMART WORK to get there.  As I told that person, you worked harder on a deadline for a college project, pulled all nighters, etc… to get a B+ then you are to earn this money!   I put it this way, which worked for that person… YOU ARE HOLDING A WINNING LOTTERY TICKET (what you could make in commissions in the next 5 or 10 years)… ALL YOU HAVE TO DO IS EARN IT!!!

HARD FOCUS WORK…ALSO GIVES YOU CONFIDENCE!

*****

How many deliveries is Andy Rettler up to?  13 on his garage!  13!

Also, how many $$ of special order RETURNS OF vinyl siding to Wausau Supply did we do this year?  (one product category… one vendor)… OVER $100,000!  WE MUST DO BETTER AND WE WILL!

We simply CAN NOT order SPECIAL ORDER exterior products off a plan… it’s gotten too complicated.  EXTERIOR TRIM WALKS WILL BE STANDARD AND REQUIRED for ALL in the next 90 days as we work out the details!  YES!  BETTER!

*****

Hot take:  You are not sure if there is a God.  Maybe this is all just like Santa Claus.  Fine that’s your opinion… however, tell me this… If there is no God…. who was Jesus… (he really existed it is in tons of historical documents far beyond the Bible… it is how we keep time) based on this man… a man that had no wealth, no power, no followers, no army…SO TELL ME WHO WAS HE?… Just some raving lunatic?  And after his death… why were his followers willing to DIE to spread his message if he really didn’t rise from the dead?  Only explanation is they were plain lunatics… but why would they risk EVERYTHING for a man that was dead?  ODD RIGHT?… That’s my faith.  Also…faith is beautiful… it is something that has no 100%.. reason… no logical answer… and that’s incredible.

*****

Exercise…  Honestly, the happiest people I know… do some form of exercise.   Don’t have time?  I call BULLSHIT.  Get up earlier, go to bed earlier.   How effective are any of you the last two hours you are awake.? I know a few of you are night owls… and good for you.. but for the vast majority of us… we veg out on phones, or tv on the couch for HOURS instead of going to bed and getting up early.  I wake up between 4 and 4:30am most days.    Get it.

*****

And for you operational cats, a good quote from Norway…. “There is no such thing as bad weather, just bad clothes!”  THANK YOU FOR WHAT YOU DO OUTSIDE.

*****

Keith Batenhorst has given me a few golden nuggets… here is a recent one…

“NEVER SAY NEVER.  NEVER SAY ALWAYS!”

How true, we have guidelines, we have processes and procedures, but think in terms of this…

*****

“Tribe of Mentors” by Tim Ferris…

When faced with a problem… say this:  “WHAT WOULD THIS LOOK LIKE IF IT WAS EASY?!”

That’s awesome.  We tend to focus on problems with difficult, layered solutions…which leads to 1. no decision or indecision  2. complicated layered solutions.  Both are BARF!  But what if it was easy… could lead to quick answers… and SIMPLE solutions!  LOVE IT!

*****

Oh…here’s one last little thing.

STOP.  Pick something you are going to STOP doing in 2018.  Why say you are gonna do more…!  I know you are already busy.  STOP doing something.   At work, home… life.  STOP. STOP.  STOP.  That for many… will be HARDER than ADDING STUFF!  STOP!

*****

Can’t wait to learn from you!

*****

— – Joel Fleischman.  Joel is Head Coach of the solution providers for Drexel Building Supply.  (drexelteam).   You can follow him on twitter:  @JoelmFleischman.   Our mission is to be a supplier of others happiness.  I hope this little post did just that.